Question 1

What's the typical lead time from agreement to keys?

Accepted Answer

Eight to thirteen months. Design takes four to eight weeks, permits six to ten, and build twelve to twenty-eight depending on the model and site. These are planning estimates, not guaranteed dates; your municipality, site and licensed builder partner determine the final timeline.

Question 2

What does the design retainer cover, and is it refundable?

Accepted Answer

The Pre-Construction Design Agreement (PCDA) covers permit-ready drawings by a qualified designer, structural review, permit-ready documents, and your finish selections. The retainer secures your design slot and is credited against your Design & Permit Package.

Question 3

What does the build contract lock in?

Accepted Answer

You sign the build contract directly with the licensed builder partner. It sets the price, schedule, deposits and warranty for construction. Green Homes stays on hand for design questions during the build.

Question 4

Can you work on island and water-access lots?

Accepted Answer

Yes. Island and water-access sites mean barge logistics, weather windows and a site multiplier on the budget. We plan for it at feasibility and place the build with a builder partner experienced in water access.

Question 5

How do you handle finishes and material tiers?

Accepted Answer

Three tiers: Standard, Refined, and Reserve. You choose the tier at design; substitutions are itemised so you always see what a change costs before approving it.

Question 6

What does the warranty cover?

Accepted Answer

Construction warranties come from the licensed builder who builds your home, including Tarion new-home coverage where the project requires it, plus manufacturer warranties on systems and appliances.

Question 7

Can I bring my own architect or designer?

Accepted Answer

Yes. We work with your team and coordinate their drawings for permits and licensed builder placement. The PCDA scope adjusts accordingly.

Question 8

What permits do we need, and who pulls them?

Accepted Answer

Requirements depend on your municipality and site: a building permit, OBC compliance, Conservation Authority review where applicable and ESA requirements for electrical work. We coordinate permit-ready drawings and submissions within the agreed design scope; the licensed builder partner handles construction-related approvals.

Asked and answered, in writing.

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